Starling

Mobile banking

Starling turns small moments into reassurance and personality, from December snow settling on your balance to scam warnings mid-payment. Featuring UX Bites and case studies.

Key takeaways from 10 Case Studies and 6 UX Bites

In December, snow falls down the screen and settles on the container holding your balance
A dynamic message confirms customer services haven't called you, right as you pay someone new
Previous payment references stay hidden until you tap the field, lowering cognitive load

Often uses:

Happiness & Enjoyment

Anxiety

Complexity & Understanding

Discomfort & Frustration

Similar companies:

Last updated: 27/08/2026

Real world examples

UX Bite:

Starling

A better empty state

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Feature usage+ 1 more

Displaying previous references

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Better understanding+ 2 more

Sign using BSL

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Reduce frustration+ 1 more

Starling's snow

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Happier users

We didn't call you

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Greater attention+ 4 more

Snow is falling

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Happier users

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