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DOCUSIGN
One billion signatures
With an average rating of 4.9 stars, after 500,000 reviews, their IOS app must be doing something right—but what?
APPLE VS GOOGLE
Apple Maps vs Google Maps
Apple and Google have been fighting for map dominance for nearly a decade, but which is better?
DELTA
Why airlines have a 91% churn
Lousy mobile experiences are forcing consumers to use their desktops. But why is the UX so turbulent?
WALL STREET JOURNAL
The UX of paid journalism
Annoying paywalls, confusing plans with tempting introductory rates and a cancellation nightmare. Could paid journalism be better?
How Elon's Twitter could look
How might thoughtful UX help promote transparency and freedom of speech on Twitter?
REVOLUT
Revolut Junior: adolescent banking
Revolut, the self-professed 'all things money' app, certainly hides any hesitation about diving into new markets—this is no exception.
GMAIL
The imperfections of Gmail
1.8 billion active users, 44% of Americans opting to use it as their email solution, and it's created by Google. It should be great, right?
MONZO VS STARLING
Monzo vs Starling: Overdrafts
Their core products are incredibly strong, but the cracks start to appear when you get even deeper into their experiences.
UBER EATS
Delivering with Uber Eats
I joined 4 million others, and became an actual Uber Driver, and the UX is surprisingly awkward.
CASH APP
Is this the easiest way to send money?
More than 70 million people use Cash App, but how true are the bold claims that it's the easiest way to send money?
PS5 VS XBOX
The next-gen console showdown
I've spent a few months with both the Xbox Series X and the Playstation 5, agonising over the small details. This is what I found.
APPLE
Can Apple beat Peloton?
Instead of buying a Peloton treadmill for £2,295, couldn't you just use your iPhone, and a £400 treadmill that you picked up from Amazon?
OPENSEA
Selling an NFT on OpenSea
Is the user experience of creating and selling NFTs on OpenSea any good? Or is there scope for someone else to do much better?
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