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Psychology Picks

This curated collection includes 13 original case studies, all packed with UX psychology.

A masterclass in user activation (96% of them)

A masterclass in user activation (96% of them)

Discover the art of setting a goal and then using that to immediately create the perception of success.

The Complexity Paradox of ChatGPT, AI and UX

The Complexity Paradox of ChatGPT, AI and UX

As the underlying technology improves, interfaces like ChatGPT get harder to use. Does this explain the strategy for Apple Intelligence?

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Slack Hides Complexity to Create Effortless Onboarding

Slack Hides Complexity to Create Effortless OnboardingPreview this content

The techniques that Slack have used to create an effortless onboarding flow, and why you might not want to copy them.

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Why Robinhood's $7.08 Welcome Bonus Works

Why Robinhood's $7.08 Welcome Bonus WorksPreview this content

The product psychology behind why theirs works, and why yours probably doesn't. Here are the secrets of the welcome bonus.

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Optimising a Checkout for Impulse Purchases

Optimising a Checkout for Impulse PurchasesPreview this content

Horrible retention rates, dark patterns and incentivising people to abandon their carts. This is HelloFresh.

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How (not) to get people to download your app

How (not) to get people to download your appPreview this content

Reddit's strategy of canibalising their own web experience, and blocking third party apps, might not be working.

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Using Dark Patterns to Overcharge for Pizza

Using Dark Patterns to Overcharge for PizzaPreview this content

How Dominos and Pizza Hut use UX tricks and design psychology to quietly charge more.

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A Masterclass In Pricing Psychology

A Masterclass In Pricing PsychologyPreview this content

How Netflix doubled sign-ups to their ad-tier with one simple design tweak.

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Lessons from the Flaws of an Advertising Giant

Lessons from the Flaws of an Advertising GiantPreview this content

Despite generating $200 billion in revenue, Google Ads is a frustratingly flawed and inconsistent experience.

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The complexity of credit scores

The complexity of credit scoresPreview this content

They're a confusing mosaic of your financial position. Here's how Credit Karma could educate their users more effectively.

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Apple Maps vs Google Maps

Apple Maps vs Google MapsPreview this content

Apple and Google have been fighting for map dominance for nearly a decade, but which is better?

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This is why your Uber Eats driver got lost

This is why your Uber Eats driver got lostPreview this content

I joined 4 million others, and became an actual Uber Driver, and the UX is surprisingly awkward.

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YouTube Shorts: a clone of TikTok

YouTube Shorts: a clone of TikTokPreview this content

After seeing the explosive growth of TikTok, YouTube reacted, launching an almost identical concept under the title of YouTube Shorts.