Slack
Company

Slack

Team communication and collaboration

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Case Studies

Hiding complexity to create effortless onboarding

Hiding complexity to create effortless onboarding

The techniques that Slack have used to create an effortless onboarding flow, and why you might not want to copy them.

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UX Bites

Catching common typos

Catching common typos

When creating an account, Slack will warn you if it thinks you've made a common typo in your email address.

Dynamic placeholders

Dynamic placeholders

During onboarding, Slack will use your company information to show dynamic placeholder text—like example email addresses.

Be there soon

Be there soon

If you're invited to a Slack huddle, you can quickly tap "be there soon", and your avatar will show that status to everyone else.

Meditating on Slack

Meditating on Slack

If nobody joins your huddle, Slack will playfully frame it as a nice meditative session.

Proactive onboarding

Proactive onboarding

If you've recently joined a workspace on another device, Slack will proactively ask you if you want to add that channel into the app.

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Copywriting on Slack

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You've got this!

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Shouldn't you be offline?

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Auto-muting duplicate notifications

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Slack's dynamic placeholder

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Hiding annoying GIFs on Slack

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Custom emojis

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Timezone awareness on Slack

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You look nice today

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Hidden job prompt

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Syncing Slack to Google Calendar

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Slack's clear huddle notifications

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