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Video game streaming
Twitch leans on starter challenges, personalised sign-up prompts and custom creator goals. Our UX Bites and case studies also show where badges and monetisation hurt.
Key takeaways from 2 Case Studies and 5 UX Bites
Starter challenges give new streamers achievable targets without lowering their ambitions
Liking a stream without an account triggers a sign-up prompt naming that streamer
A badge isn't an aha moment; it doesn't change what a new user expects to get

An aha moment isn't praise. It's the moment a new user recalculates what they'll get from your product. Twitch gave me a badge instead. Here's the fix.
Why praise isn't an Aha moment (and what is)
How "muddling" stops people finding your best features
Techniques for reducing the cost of trying something new
How does Twitch make money? And more importantly, do these revenue streams make the experience worse? Yes, yes they do.
If features can be coded in minutes, thoughtful design is what wins
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