Loading
Uber
No-stress rides, anytime
Uber turns dead ends and waiting into useful moments, with UX Bites on zero-result searches, live shopper tracking, and well-timed tip and subscription framing.
Key takeaways from 2 Case Studies and 28 UX Bites
Zero-result searches and closed stores surface open alternatives, or an option to schedule later
Live shopper tracking and a mini game make waiting for groceries and rides feel shorter
Lapsing Uber One subscribers are reminded how much they saved, right at the renewal moment
Often uses:
Last updated: 27/08/2026
UX Bites
Case Studies
Real world examples
This restaurant is closed
Framing the benefits of Uber One
Uber's simple mode
Uber's waiting game
Finding alternatives automatically
Shopping in real time
Framing your late-night order
A reminder to charge
Uber's rider checklist
You've started making money
Creating loss aversion
Your order arrived early
Promos and hooks in your basket
Casting a shadow
7 seconds to check your order
Anchoring your wait
An anti-churn tactic
Animated Uber Eats icons
Uber's dynamic empty state
Tap to unwrap
Scheduling an Uber
Uber Eats drop off options
Handling substitute groceries
Weather-based tipping prompt
Uber's safety toolkit
Avoiding accidental orders
Known bike lane risks
UX Case Studies
BFM+Exclusive
10 min to learn...
How Product Psychology Could Stop Uber Drivers From Stealing
with aCase Study
focused onUber
How upstream thinking could reduce stolen orders, avoid tip-baiting and increase driver happiness.
Skills you'll build
Avoid future problems with "Upstream Thinking"
Level up your product psychology
Improve your CTA labels
BFM+Exclusive
8 min to learn...
This is Why Your Uber Eats Driver Got Lost
with aCase Study
focused onUber
I joined 4 million others, and became an actual Uber Driver, and the UX is surprisingly awkward.
There are more than 1400 UX Bites like this
Subscribe to BFM+
If features can be coded in minutes, thoughtful design is what wins
- Unlock the entire library
- Create custom UX courses
- Access our AI tools
£12 per monthbilled annually
or, wait for the free stuff
Join the free newsletter
Get the free content when it's released, straight to your inbox, no account required
"An exceptional resource for learning how to build habit-forming products that people love."
"I’d never met anybody who looks at usability and UX the way I do until I met Peter. Only he’s smarter."
"The completest view of the psychological underpinnings of human behaviour that I’ve ever seen."
"What a nice idea! Christopher Alexander would be proud to see patterns collected like this."
