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On occasion, it can be beneficial to intentionally add friction into a process.
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Similar psychology:
Likely impacts:
Intentional friction, like forced breaks or one-at-a-time limits, could help reduce churn by stopping users from burning out or overcommitting early on.
Slowing users down with a deliberate pause might hold their attention on content they'd normally skip, e.g., testimonials or reflection prompts.
Adding intentional friction may give users the time and capacity to properly understand complicated or risky actions, e.g., spotting potential fraud.
Using intentional friction to slow users down could reduce abandoned purchases, giving hesitant users time to think rather than dropping a decision entirely.