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UX Concepts
Intentional Friction
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Summary
On occasion, it can be beneficial to intentionally add friction into a process.
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Introduction
The process of intentionally adding friction into a process, to slow the user down for another reason, or to increase traction elsewhere.
e.g., to give the illusion of additional value, or to upsell another product.
Thatâs theory, now learn about how to implement this.
BFM+
ÂŁ8/mo
For product builders
- Impacts of Intentional Friction
- Product tips (i.e., what you should do now)
- Related UX bites for more examples