By Peter Ramsey

01 Sept 23

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UX Psychology

Loss Aversion

Summary

A cognitive bias that describes why the pain of losing is psychologically twice as powerful as the pleasure of gaining.

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Introduction

People are hardwired to avoid losses.

This is partly because the feeling of losing is 2x more powerful than that of winning.

https://content.builtformars.com/uploads/images/LossAversion1_2023-04-24-120415_pxvn.jpg

Loss aversion in UX

In UX, this can manifest in many ways. 

For example, after entering personal information into a form, the user may be nervous about clicking the 'back' button in their browser.

Their aversion to loss in this example, is losing the data they've entered, and therefore their progress.

That’s theory, now learn about how to implement this.

BFM+

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For product builders

  • Impacts of Loss Aversion
  • Product tips (i.e., what you should do now)
  • Related UX bites for more examples