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Home
UX Glossary
Variable Rewards

🎰

Variable Rewards

Variable rewards (such as spinning a wheel to unlock a prize), often motivate users more than predictable ones.

Featured in 34 UX Bites

Similar psychology:

Tribalism
Curiosity Gap
User Delight

Likely impacts:

Feature Usage
Habits
Effort & Motivation
Perception of Value
Happiness & Enjoyment
Last updated: 23/09/2026

How to utilise this in your designs

After users complete a daily goal, you could let them open a safe to reveal a variable number of coins, turning the end of each session into a moment of anticipation.

Two cards show daily goal completion: "Daily goal conquered!" with a safe icon and XP earned, and "You earned 20 Coins" with an open safe and continue button.
Example from
Mimo logo
Mimo

Rather than auto-crediting rewards, you could ask users to actively tap to redeem them, so revealing a random number of gems feels more satisfying and earned.

Mobile app Achievements UI shows badges: Photogenic (Level 1, yellow) with "CLAIM REWARD" button, Legendary (Level 1, blue), Challenger (Level 1, purple) progress bars.
Example from
Duolingo logo
Duolingo

You could layer variability beyond the reward amount itself, by pairing variable rewards with changing colours and celebration animations each day.

Two side-by-side popup modals over a green forest background show "Hooray!" with Bubbles character. Left white modal: 8 Rainbow Stones, 30 minutes sooner; right green modal: 60 Rainbow Stones, 40 minutes sooner, both with Done button.
Example from
Finch logo
Finch

Even small interactions could use variable rewards. Try making a 'Like' animation slightly different each time, so a routine tap still feels a little surprising.

UI shows two sets of blue Facebook "Like" thumbs-up icons floating on white background with grey borders; each set highlights "1" inside a blue-bordered white box.
Example from
Asana logo
Asana

When users join a membership scheme, you could let them spin a wheel to reveal a free gift, so the variable reward makes signing up feel like a prize draw.

Zizzi spin wheel UI with question marks, brown pizza slice logo top center, "Spin the Wheel!" button, arrow points to white box with "Free Garlic Bread Expires on 26-02-2024."
Example from
Zizzi logo
Zizzi

Possible impacts

Tying variable rewards to specific actions could increase feature usage, as users return to that feature hoping the next reward will be a bigger one.

As seen in:
Duolingo logo
Duolingo
Redeeming variable rewards

The unpredictability of variable rewards can feel addictive, which might help users build daily habits, such as returning each day to complete a goal.

As seen in:
Mimo logo
Mimo
Variable rewards
Duolingo logo
Duolingo
Redeeming variable rewards

Users may feel more motivated to put in extra effort, like finishing one more lesson, as the unknown size of the next variable reward keeps them going.

As seen in:
Mimo logo
Mimo
Variable rewards
Duolingo logo
Duolingo
Redeeming variable rewards

Variable rewards could increase the perceived value of an action, as users picture the best possible outcome rather than the average reward they'd actually get.

As seen in:
Mimo logo
Mimo
Variable rewards
Finch logo
Finch
Variable daily rewards

The moment of revealing a variable reward could add surprise, increasing users' enjoyment of otherwise routine moments in the product.

As seen in:
Mimo logo
Mimo
Variable rewards
Duolingo logo
Duolingo
Redeeming variable rewards
Peter Ramsey, Built for Mars Founder

Written by Peter Ramsey

Consultant to 100+ companies

Published: 19/08/2023