Delta
Travel & flights
Delta features in our case study on airline ticket buying, where turbulent mobile flows push people back to desktop. See where its booking journey adds friction.
Key takeaways from 1 Case Study
Delta's mobile booking flow is measured against rival airlines in our ticket-purchase case study
Shows how clunky small-screen booking steps push travellers to finish the job on desktop
A benchmark for spotting where long, high-intent purchase flows lose the most people on mobile
Last updated: 27/08/2026
UX Case Studies
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