Hardware is notoriously difficult to get right. Once a device has been shipped, there are limitations to what can be changed.
So this chapter explores the physical card reader, and what the experience of setting up this device is really like.
It also compares these readers to new mobile point-of-sale (mPOS) initiatives, such as the Visa ‘tap to phone’ technology.
Summary: The incumbent provider Verifone performed considerably worse than iZettle, Square and SumUp.
Case studies
Written by Peter Ramsey
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