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Case Studies
Monzo vs Starling: Overdrafts

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Monzo vs Starling: Overdrafts

8 mins
about
MonzoStarling
Monzo vs starling logo
  • Case study

18 months ago I published an analysis of 12 of the most popular banks in the UK, which demonstrated just how far ahead of the competition Monzo and Starling were.

But whilst their core products are incredibly strong, the cracks start to appear when you get even deeper into their experiences.

This month I've been re-evaluating the UX of these two banks specifically, and highlighted a few things that we can all learn from.

So, is the experience of getting an overdraft better with Monzo, or Starling?

Case study

Peter Ramsey, Built for Mars Founder

Written by Peter Ramsey

Consultant to 100+ companies

Part of:
Benchmarking
Published: 04/02/2022
Last edited: 01/04/2025

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