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Elon Musk, Jack Dorsey and Edward Snowden are just 3 of the influential advocates for Signal—a messaging app that’s like WhatsApp, but with more of a focus on privacy.
And when WhatsApp announced changes to their data-sharing policy, Signal exploded.
But this rapid growth has introduced a UX complexity: the app is now being used by a much broader group of people.
Signal may be more private than WhatsApp, but if they ever want to rival their 2 billion users (yes, you read that correctly), then they’ll need a product that’s just as easy to use.
The golden question is this: when the hype dies, will people be able to convince their lazy friends, who don’t care about internet privacy, to sign up?
The answer to that depends on a number of factors, one being how easy the experience of migrating from WhatsApp to Signal is. So let’s take a look.
Summary
🧙
Some Harry Potter UX magic.
🔒
How Signal could improve their PIN creation process.
😍
What a ‘beautiful error’ looks like.
🗺
The art of discovery.
💬
Why friction may be tethering referrals.
Written by Peter Ramsey
Published
Last edited
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