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Home
Case Studies
A more private WhatsApp?

How to get the most from Case Studies

BFM+Exclusive

A more private WhatsApp?

8 mins
about Signal
Signal logo
  • Summary

Elon Musk, Jack Dorsey and Edward Snowden are just 3 of the influential advocates for Signal—a messaging app that’s like WhatsApp, but with more of a focus on privacy.

And when WhatsApp announced changes to their data-sharing policy, Signal exploded.

But this rapid growth has introduced a UX complexity: the app is now being used by a much broader group of people.

Signal may be more private than WhatsApp, but if they ever want to rival their 2 billion users (yes, you read that correctly), then they’ll need a product that’s just as easy to use.

The golden question is this: when the hype dies, will people be able to convince their lazy friends, who don’t care about internet privacy, to sign up?

The answer to that depends on a number of factors, one being how easy the experience of migrating from WhatsApp to Signal is. So let’s take a look.

Summary

  • 🧙

    Some Harry Potter UX magic.

  • 🔒

    How Signal could improve their PIN creation process.

  • 😍

    What a ‘beautiful error’ looks like.

  • 🗺

    The art of discovery.

  • 💬

    Why friction may be tethering referrals.

Peter Ramsey, Built for Mars Founder

Written by Peter Ramsey

Consultant to 100+ companies

Published: 18/01/2021
Last edited: 01/04/2025

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