HelloFresh are one of the most popular meal-kit providers in the world, serving more than 7 million customers every month.
Their checkout is clearly designed for impulsive decision-making, frequently adopting dark patterns and nudging potential customers towards commitment.
And yet, they're leaving so much on the table.
Not only do the vast majority of people cancel their subscription within a few months, but I imagine that their pre-sale funnel is leaking heavily.
Here's how HelloFresh could save more of their customers.



