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Case Studies
The hidden complexity of bank cards

How to get the most from Case Studies

BFM+Exclusive

The hidden complexity of bank cards

21 mins
about
MonzoRevolutStarling+9 more
from the UX of Banking
Revolut logo
  • 12 case studies:

Historically, bank cards were relatively simple rectangles of plastic. 

You typically only had one. If you wanted to segregate money into your savings, you'd need to open a specific savings account—and that had its own card. 

Undoubtedly accelerated by both the app-first banks, and the mainstream use of Apple/Google Pay, this space is maturing quickly.

There are now physical, virtual and temporary cards (of which you can have many), Apple and Google Pay, virtual savings pots, cross-currency accounts and more.

This chapter is all about those colourful cards, and how the accumulation of that feature complexity has been tackled in 2023. 

And as a hint, it involves a lot of copying.

  • Something that's been heavily copied since 2020
  • Something that should be copied
  • The difficulty of copying the challengers
  • Knowing when to remove something you copied

But first, let's order 12 new cards.

12 case studies:

Peter Ramsey, Built for Mars Founder

Written by Peter Ramsey

Consultant to 100+ companies

Published: 24/01/2023
Last edited: 01/04/2025

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