Your speakers are muted

Cognitive Load is the working memory needed to complete a task. Zoom's clear, direct "Turn up volume" prompt reduces confusion, so users don't waste effort troubleshooting sound issues.

Anxiety is discomfort from uncertainty or lack of feedback. This notification reassures users that the problem is simple and fixable, which calms nerves during stressful call moments.

Framing shapes how info is understood. Zoom frames the issue as a quick fix, not an error, so users feel empowered, not blamed, when they can't hear audio.

Duolingo shows a similar prompt when volume is low during listening exercises. Both use timely, specific nudges to help users fix audio, so the main task stays smooth.

Loom also warns users if their mic is muted before recording. Both tools use proactive pop-ups to prevent silent mistakes, which means fewer frustrating do-overs.