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UX Psychology
Cognitive Dissonance
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Summary
This is the discomfort of holding two conflicting opinions.
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Introduction
This internal contradiction includes the mental conflict when your beliefs don't reflect your actions.
For example; craving fast food, but also wanting to feel healthy, or have the perception that you're someone who cares about fitness.Â
Often people will address this by:
- Lying to themselves (i.e., opting to believe a lie, or excusing an action as "not that contradictory").
- Changing their behaviour (i.e., an animal-lover deciding to not eat meat).
- Adopting a new behaviour (i.e., going for a run to offset eating a cake).
Thatâs theory, now learn about how to implement this.
BFM+
ÂŁ8/mo
For product builders
- Impacts of Cognitive Dissonance
- Product tips (i.e., what you should do now)
- Related UX bites for more examples