By Peter Ramsey

01 Sept 23

🏋️‍♀️

UX Psychology

The Labour Illusion

Summary

People associate value to effort.

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Introduction

People have a tendency to perceive products and services more favourably when they're aware of the effort that was put in to create it.

This is often called Artificial waiting, and is one reason why fancy restaurants will have open kitchens.

https://content.builtformars.com/uploads/images/LabourIllusion.jpg

Or for a more abstract example, why do people think the Egyptian pyramids are impressive? Because it took a lot of effort (and skill).

That’s theory, now learn about how to implement this.

BFM+

ÂŁ8/mo

For product builders

  • Impacts of The Labour Illusion
  • Product tips (i.e., what you should do now)
  • Related UX bites for more examples