Freezing my card

Metro was the first bank to introduce the concept of ‘freezing’ your card back in 2014. Before this, if you lost your card you had a much simpler choice: cancel it now, or ransack your own home, admit defeat, and cancel it anyway.

Freezing your card essentially blocks it with software. It’s reversible, meaning you don’t have to wait a week for your new card to arrive—if you find it.

And for the 6% of brits who admit to having lost their card more than 4 times, this feature might get more usage than many of the apps on their phone.

So I wanted to see how easy it was to freeze my card with each bank.