Take up for Netflix's ad-supported subscription was initially slow.
The Wall Street Journal reported that only 9% of new signups opted for it, and of those who were happy to watch ads, 43% had downgraded from more expensive options.
So Netflix made a simple design tweak: to 'hide' one of their most popular packages.
The result: sign-ups to their ad-tier doubled.
This case study demonstrates a masterclass of pricing psychology, and how simple changes (reliant on data and experimentation) can significantly alter the course of your product.
Although before we start, I want to be clear about something: what you're about to see could easily be perceived as a dark pattern.
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