Skip to main content
UX Content
  • Case Studies
  • UX Bites
  • Cheatsheets
  • Psychology
BFM+
  • Instant Feedback
  • MCP
  • Figma Plugin
  • Tiers & pricing
  • Free newsletter
  • Log in
Other
  • Archive
  • About
  • Help
  • Changelog
Services
UX audits

A complete audit of your user experience, delivered in a format that you can't ignore.

Book an audit

Built for Mars Ltd is a company registered in England and Wales (Company No. 12731987).

Account
  • Log inAccess your library and activities
  • SubscribeUnlock all features and access to the library
Learn from the best companies in the world

A library of content that even non-designers find interesting.

Subscribe todaySubscribe today
Structured learning
  • UX BootcampEnroll in a 5-week bootcamp
  • PathwaysCreate custom learning Pathways to work towards any goal, industry or topic
  • CollectionsBrowse Case Studies by key topics
  • QuizzesTest your knowledge
Explore the library
  • Case StudiesSlideshows that are packed with research
  • UX BitesReal examples of design magic
  • CheatsheetsQuickly level up in a particular area
  • Product PsychologyLearn the essentials
  • NewsletterGet research straight to your inbox
  • CompaniesBrowse by company
Learn from the best companies in the world

A library of content that even non-designers find interesting.

Subscribe todaySubscribe today
Tools to help you
  • AI InsightsUpload screenshots of your design, and get instant feedback from our AI
  • MCPAccess the entire library from your favourite agent
  • Figma pluginAccess our AI tools, and our entire library, directly from Figma
One-to-one help
  • UX AuditsThe fast-track for growth
Includes tools that help you ship better products

Learning never stops, but sometimes you need a little more.

Subscribe todaySubscribe today
Log inSubscribe today
Home
Case Studies
How Apple Cleverly Onboards People To Fitness+

How to get the most from Case Studies

BFM+Exclusive

How Apple Cleverly Onboards People To Fitness+

8 mins
about Apple
Apple logo
  • Summary:

Most people find running on a treadmill boring—after all, how long can you really stare at your garage wall before losing motivation?

In an attempt to leverage some of the social psychology behind a group exercise class, Peloton released a premium spin bike for your home, with a giant screen mounted on the front. This lets you join live video classes, and cycle along with others in a pretty seamless experience.

But there's a catch: the equipment isn't cheap. The cheapest bike and treadmill being £1,390 and £2,295, plus a £39 monthly subscription for the live classes.

What if you could get the benefits of a that group psychology, without having to spend thousands of pounds?

Instead of buying a Peloton treadmill with an integrated screen for £2,295, couldn't you just use your iPhone, and a £400 treadmill that you picked up from Amazon?

That's more or less what Apple Fitness+ is—a subscription for home-workouts, that aims to utilise Apple hardware with standard fitness equipment.

But is the user experience any good? That's what this case study is about.

Summary:

  • 🪂

    Beware of the 'jump in' fallacy

  • 🚧

    Why Apple intentionally adds friction

  • 🧙‍♀️

    Some UX wizardry by YouTube

  • 😰

    Why to not constantly push for upgrades

  • 😍

    How Apple strikes a perfect balance

Peter Ramsey, Built for Mars Founder

Written by Peter Ramsey

Consultant to 100+ companies

Part of:
Mastering Onboarding
Published: 29/09/2021
Last edited: 01/04/2025

Other popular case studies

Case Study:
Granola logoGranola

7 mins

Why Granola's Lack of Onboarding Backfires When You Test It

Granola logo
Start study
Case Study:
Twitch logoTwitch

8 mins

Twitch Celebrates the Wrong Thing (and Misses the Aha Moment)

Twitch logo
Start study
Case Study:
Built for Mars logoBuilt for Mars

8 mins

Why Adding Friction Improved Built for Mars' Conversion Rate by 25%

Bfmyellow
Subscribe to unlock
Preview
Case Study:
Hinge logoHinge

6 mins

How Hinge Keeps You Engaged (Not Romantically)

Hinge logo
Subscribe to unlock
Preview
Case Study:
Waze logoGoogle Maps logoApple Maps logo

6 mins

Google is Hollowing out Waze, and that's a Problem for Apple

Wazelogo
Subscribe to unlock
Preview
Case Study:
Costa logoCosta

8 mins

How To Design A Loyalty Scheme That Actually Motivates People

Costa Coffee Logo 1
Subscribe to unlock
Preview