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Octopus Energy
Energy utilities
Octopus Energy gamifies utility admin: meter readings earn Octopoints redeemable for credit, prize wheel spins, and personalised hold music. Featuring examples from our UX Bites.
Key takeaways from 3 UX Bites
Meter readings earn Octopoints, which convert into account credit
Every meter reading earns a spin on a prize wheel: variable rewards drive repeat readings
Callers can choose their own hold music, softening the wait on support calls
Last updated: 27/08/2026
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