Pasting payee details
Subscribe to unlock this example

Banking
Chase strips friction from everyday banking tasks, e.g., a one-tap paste for payee details. Our UX Bites cover their icon choices, with case studies on celebration mechanics.
Key takeaways from 1 Case Study and 2 UX Bites
Adding a payee takes one tap: a single button pastes every detail, not field-by-field entry
The Travel portal swaps the basket icon for a small suitcase, matching what's being bought
A case study on why confetti moments backfire unless they're tied to a meaningful milestone
Subscribe to unlock this example
Subscribe to unlock this example
If features can be coded in minutes, thoughtful design is what wins
Get the free content when it's released, straight to your inbox, no account required
"An exceptional resource for learning how to build habit-forming products that people love."
"I’d never met anybody who looks at usability and UX the way I do until I met Peter. Only he’s smarter."
"The completest view of the psychological underpinnings of human behaviour that I’ve ever seen."
"What a nice idea! Christopher Alexander would be proud to see patterns collected like this."