Learn which milestones to celebrate, and why
The common mistake when building celebrations
Techniques for upselling more effectively
We're all familiar with (if not bored to death by) the confetti blast celebration.
It's intended to be a motivational slingshot, nudging users into another action.
But it's often timed poorly and feels like a cheap gimmick.
Besides, most businesses avoid playful celebrations because they can feel tone-deaf. You don't want your bank to feel like Duolingo.
So in that case, how do you actually make moments like these work for "normal" businesses?
That's what we're looking at today, through the lens of Chase Bank.
I've often asked myself: why is banking so boring?
Perhaps they don't understand how to create moments.



