Sometimes, the best onboarding is no onboarding, and simple products get bogged down with unnecessary explanations. This case study on Waitrose, Sainsbury's and Asda demonstrates when to just let the user try it for themselves.

We're all familiar with (if not bored to death by) the confetti blast celebration. This is how to design a motivational slingshot that actually works.

Companies are building unique features, but then failing to show anyone how to actually use them.

The best retention strategy? Design a product that helps users feel like they’re making progress—right from the moment they set a goal.

A breakdown of three common onboarding techniques, and how to stop people ignoring them.

When it comes to onboarding, it's often more effective to do just one thing (really damn well).

Discover the art of setting a goal and then using that to immediately create the perception of success.

The techniques that Slack have used to create an effortless onboarding flow, and why you might not want to copy them.

Do you have a long 'time-to-value', and an orchestra of noise? This might be why your churn is so high.

Wise are a multi-currency financial service that, during the age of incumbent banking, earned success with their radical transparency.

Revolut, the self-professed 'all things money' app, certainly hides any hesitation about diving into new markets. this is no exception.

1.8 billion active users, 44% of Americans opting to use it as their email solution, and it's created by Google. It should be great, right?

Instead of buying a Peloton treadmill for £2,295, couldn't you just use your iPhone, and a £400 treadmill that you picked up from Amazon?

Whilst early-adopters are typically forgiving with UX issues, the millions of people being invited to the app each month will be far less tolerant.