How to create goals that stick
Framing benefits better to upsell more
Reducing churn by leaning into goals
Strava is one of the most goal-driven fitness apps in the world.
They're exceptionally successful at motivating people to move.
But only 2% of their users pay for a subscription, and it's reported that their 30-day retention rate is below industry standards, at only 16% on iOS.
So although Strava has built a retention hook by setting up goals and challenges, 84% of people give up within days.
This is the art (and science) of designing goals that actually stick.
We're going to look at five key moments that Strava misses.
Laces tied? Let's go.



