Similar psychology:
Likely impacts:
Users who have personalised their account may feel a sense of ownership, so the endowment effect could reduce churn, as leaving means losing something that feels theirs.
Because people overvalue what they feel they own, users may feel they should make more use of features they already pay for, which could increase feature usage.
Users who have created something that feels like theirs, e.g., a custom design or profile, may be keen to show it off, which could increase sharing and referrals.
Letting users personalise or preview a product as their own could increase its perceived value, as the endowment effect makes owned things feel worth more than market price.
Knowing something is truly theirs may make the experience more enjoyable, so building a sense of ownership could increase users' happiness and enjoyment.
Letting users customise or preview a paid version before buying could increase purchases, as the endowment effect makes it harder to abandon something that feels theirs.