+9 more
Metro Bank
Banking
Metro Bank features in our benchmarks of 12 UK banks, covering account opening, first payments, card freezing, Open Banking and support, with 900 days of progress re-tested.
Key takeaways from 9 Case Studies
Benchmarked against 11 banks on account opening, where challengers won on both days and clicks
Card freezing sits deep in some apps; challengers surfaced it but still fumbled the flow
Re-benchmarked after 900 days, showing how payment and card experiences actually shifted
Last updated: 27/08/2026
UX Case Studies
+9 more
+9 moreThe hidden complexity of bank cards
+9 more900 days of progress
+9 moreCustomer support
+9 moreOpen Banking
+9 moreMaking an international payment
+9 moreFreezing my card
+9 moreMaking my first payment
+9 moreOpening 12 bank accounts
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