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Evri
Parcel delivery
Evri was one of six couriers put through a real-world shipping test, identical boxes sent less than a mile, comparing booking, drop-off and tracking experiences.
Key takeaways from 1 Case Study
Evri sits in a like-for-like test: same boxes, same distance, six couriers
Judged on the full journey — booking, drop-off and tracking, not just the checkout form
One parcel in the test was seized by police, showing how much happens after the app
Last updated: 27/08/2026
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Benchmarking the UX of 6 delivery companies
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I shipped identical boxes, less than a mile, with multiple delivery companies — one was seized by the police.
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