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Pygmalion Effect
Psychology used by:
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A psychological phenomenon whereby broadcasting expectations for someone else, alters their performance.
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Introduction
For example, being told that you're good at something, can actually create a better performance.
But in the same vein, signalling to the user that they're bad at something, may have the reverse effect.
This is often called the Rosenthal effect.
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Potential impacts
Effort & motivation
- If you're told that you're the best football player on the team, and people are relying on you, you may be more motivated, and put in more effort.
- Likewise, if you're told that you have the ability to quickly learn to use a tool, you may be more motivated to then commit to learning how to use it.
Input quality
- If the user is told that they're bad at something, then it can knock their confidence, and influence future results.
- e.g., "you scored in the lowest 20% on Duolingo last month" could actually create a negative cycle, where your input quality was then worse as a result.
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Written by Peter Ramsey
Published
Last edited
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