Barclays
British banking
Barclays appears throughout our UK banking case studies, including account opening, card freezing, international payments and Open Banking — where it often outpaces challengers.
Key takeaways from 9 Case Studies
Barclays beat the challenger banks on card freezing, despite hiding the feature less prominently
International payments were genuinely usable here, unlike at most other traditional banks
Opening an account took more days and more clicks than at any of the challenger banks
Last updated: 27/08/2026
Case Studies
UX Case Studies
BFM+Exclusive
8 min to learn...
Payments: slow and shallow experiences
with aCase Study
focused on
+9 more
There are more than 1400 UX Bites like this
Subscribe to BFM+
If features can be coded in minutes, thoughtful design is what wins
- Unlock the entire library
- Create custom UX courses
- Access our AI tools
£8/monthbilled annually
or, wait for the free stuff
Join the free newsletter
Get the free content when it's released, straight to your inbox, no account required
"An exceptional resource for learning how to build habit-forming products that people love."
"I’d never met anybody who looks at usability and UX the way I do until I met Peter. Only he’s smarter."
"The completest view of the psychological underpinnings of human behaviour that I’ve ever seen."
"What a nice idea! Christopher Alexander would be proud to see patterns collected like this."
