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Home
UX Glossary
Doherty Threshold

⚡️

Doherty Threshold

Slow interfaces bore people.

Featured in 8 UX Bites

Similar psychology:

Pattern Matching
Specificity
Delegated Decisions

Likely impacts:

Churn
Attention & Interest
Discomfort & Frustration
Happiness & Enjoyment
Last updated: 03/11/2026

How to utilise this in your designs

When an action takes longer than about a second, you could show a short message saying it's still working, so people wait rather than panic clicking elsewhere.

Design editor canvas. A toast notification reading "Pasting" appears as clipboard content is pasted, confirming the action is in progress while the content loads.
Example from
Figma logo
Figma

Try loading the text and key details before heavy images, so people on slow connections can still choose something without waiting for high-resolution previews.

Video feed. A grid of video cards whose thumbnails appear as blank placeholders, with only duration badges showing, while titles, channel names, view counts and upload times have already loaded.
Example from
YouTube logo
YouTube

One option is to load a few results, then fetch more as soon as someone swipes to the second, so the next ones are ready before they reach them.

Video feed. Swiping through items shows pagination dots; at the last dot a loading spinner replaces it, then the indicator expands with many more dots as further items load.
Example from
ChatGPT logo
ChatGPT

For long setup or sync tasks, consider a progress bar plus a note that it's safe to go do something else, so people know they needn't watch it finish.

Onboarding sync screen. A progress indicator shows the watch syncing, with copy saying "you can use your iPhone as you normally would" and an alert will follow, plus a "Get to Know Your Watch" button to learn while waiting.
Example from
Apple logo
Apple

On long loading screens, it may help to show a riddle for people to think about, so a wait well beyond the Doherty Threshold feels less boring.

Loading screen. A "Thank you for waiting" sheet entertains users with a riddle during the wait, then reveals "The answer is egg!" as a countdown, "Opening web page in 0", finishes and redirects.
Example from
Gojek logo
Gojek

Possible impacts

Responses slower than the Doherty Threshold can make people doubt anything is happening, which might increase churn as some give up and leave mid-wait.

As seen in:
Posthog logo
Posthog
Gathering feedback within the product
Blinkist logo
Blinkist
Suggest these titles in one tap

Responding within about 400 milliseconds, or giving people something to read during longer waits, could help keep their attention from drifting.

As seen in:
Vercel logo
Vercel
Wait, we recommend this
Gojek logo
Gojek
How much luggage can you bring?

Acknowledging every tap straight away could reduce frustration, as people see their action registered and don't tap again or wonder if it's frozen.

As seen in:
ChatGPT logo
ChatGPT
A loading trick
Gojek logo
Gojek
A riddle while you wait

An interface that keeps pace with users, within the Doherty Threshold, may feel smoother and more enjoyable to use than one that leaves them waiting.

As seen in:
ChatGPT logo
ChatGPT
A loading trick
Gojek logo
Gojek
A riddle while you wait
Profile photo. A circular headshot of a smiling young man with short tousled hair and round glasses, suitable as an author avatar or user profile picture. No interface elements are shown.

Written by Peter Ramsey

Consultant to 100+ companies

Published: 31/08/2023