Note: this case study was released before I started writing accompanying articles, which is why it's just the slideshow.
Become a BFM+ member to track your progress, create a library of content and share learnings within your team.
How to create a flywheel of discovery, purchase and satisfaction that leads to repeat purchases.
Simple techniques to increase feature usage, retention and ultimately alter how users perceive the value of your product.
The techniques that Slack have used to create an effortless onboarding flow, and why you might not want to copy them.